Services & Support

We’re Here to Help

Whether you’re looking for a minimum level of support for an existing, steady-state application, or you need a higher level of support coupled with pro-active services for a mission-critical, evolving solution, Wonderware Midwest services can be tailored to your needs.

Technical Support

Customer FIRST software maintenance is the foundation of your service and support relationship with Wonderware Midwest. Learn how you can protect and extend the life of your AVEVA solutions across the entire lifecycle.

Consulting Services

Some challenges are beyond the scope of technical phone support. Reach out for assistance from our highly skilled team for projects ranging from full implementations to plan reviews.

Product Training

Discover our advanced training program available for AVEVA products and complementary software solutions. We offer online and in-person classes. Review the current schedule and register for a class today.

Our Primary Services Team

Wonderware Midwest has successfully completed a rigorous qualification process to become a Wonderware (now AVEVA) Certified Training Provider (CTP). Additionally, each of our class instructors and technical services engineers have passed Wonderware’s Certified Support Provider (CSP) examinations.

Our Application Consultants and Technical Support Engineers, certified in System Platform and InTouch, come from strong information technology backgrounds. Two of our Senior Application Consultants are also MES certified with hands-on experience executing MES systems. We are also certified Wonderware trainers, with extensive classroom and online training experience.

Reach out to our services team with any questions*

*A Customer FIRST Support agreement is required for technical assistance.

The Wonderware trademark is owned by AVEVA Group plc or its subsidiaries and is being licensed to Wonderware Midwest by AVEVA Group plc or its subsidiaries.