Product Support
Wonderware Midwest provides telephone assistance for those customers with comprehensive support agreements. If you need to speak with one our technical supports engineers, please call (866) 826-9725 and follow the subsequent prompts. If a support representative isn't available, please leave a detailed voice message and we'll call you back as soon as possible. You must have your support contract number to speak with a technical support engineer; in addition, please have the following information available:
- Product & Version
- Server & Version (if applicable)
- Operating System and Version
- Hardware being used (if applicable)
- Error Message in WW Logger (if applicable)
- Error Message in WW Logger (if applicable)
- Error Appearing on Screen (if applicable)
- Description of Problem
In addition to telephone support, you can submit this information directly by filling out our Online Support Form or by printing and faxing our Fax Form.
